salesforce

What does Salesforce really do?

Did you know there is a software that helps meet your customers’ expectations? Did you know that it also helps you become closer to other departments with its 360-degree view? If you’re looking for that software, then Salesforce is for you!   Dennis, the customer engagement officer in Technical Global (our fictional company), was unable to…

Salesforce CRM

Top 10 Benefits of Salesforce CRM

In executing customer relationship management (CRM), you should know that it has a life cycle. This begins with marketing, moves to sales, then goes back to marketing and sales to keep the relationship.  The roles of CRM are usually sharing files, showing sales, messaging colleagues, integrating emails, and using dashboards. However, Salesforce, the #1 CRM…