Media Intelligence
We offer the best social media intelligence tools to help organizations tap into their target market and maximize their value.
An Optimized Platform for Brands and Agencies of all Sizes
Social is the #1 channel that CMOs would invest more resources in. 89% of customers will buy more from a brand they follow, while 23% of social marketers are using social data to measure ROI.
Social data can benefit all departments of a modern business. To maximize its value, businesses must break down silos, identify the most relevant data for each department, and use it to inform decision-making across the organization.
Speed up time-to-value in your engagements
Gain access to the latest market trends and innovations
Get award-winning support with global coverage
Effectively engage with your community of customers
Discover Social Media Intelligence Solutions
Manage conversations and uncover insights to impact your business. Analyze trends and competitors quickly.
Engagement
- Smart Inbox
- Bot Builder
- Social CRM
- Message Spike Alerts
- Task Assignment
- Team Report
- Review Management
- Message Tagging
- Seamless Integrations
Publishing and Scheduling
- Scheduling
- Optimal Send Times
- Asset Library
- Content Suggestions
- Message Approval Workflows
- Message Tagging
- Shared Content Calendar
- Social Commerce
- URL Tracking
- “Link in Bio”
- Campaign Planner
- Media Integrations
Analytics
Paid Performance Summary
Hashtag Tracking
Competitor Reports
Network Reports
Team and Task Reports
Report Builder*
Interactive Charts & Graphs*
Selectable Metrics*
- Advanced Filtering*
*additional premium solutions
Listening (Add-on)
- Audience Analysis
- Customer Feedback
- Consumer Research
- Influencer Recognition
- Sentiment Research
- Campaign Analysis
- Competitor Comparison
- Trend Identification
- Crisis Management
Successful Implementations
Read on about our previous success stories and discover how we reshaped businesses across various industries.
